I have received an error after I entered my card details. What shall I do?
We apologize for the inconvenience caused. This can be a temporary issue. Please try again after a few minutes.
The amount has been deducted from the account but the order has not been placed
This could be one the challenges faced when the transaction times out. However if the order is not successfully placed in our system, it will automatically return the amount to your bank within 7 working days.
Is there a charge for COD order?
We charge a nominal convenience charge of ₹50 on all Cash on Delivery orders. This charge shall not be levied if you opt for any prepaid mode such as Debit/Credit card, or any other online payment methods.
I have placed a COD order and confirmed it. I would like to make an online payment now.
Please contact us and we will provide you with the bank details to which the amount could be deposited. Once the payment is received, we will process your order and have the same ship out as a pre-paid order.
What are the payment options available?
1. Credit card and Debit card
2. Net Banking
3. Cash on Delivery for India
4. Paytm
5. Paypal (All countries except India)
Is it safe to use my credit/debit card on royaldecofurnishing.com?
You can be assured that Royal DecoFurnishing offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. Your bank will authorize the credit card transaction directly without any information passing through to us – we do not retain your banking information.
